Supported ventures

CityLink

Citylink (Pty) Ltd

Brands: Citylink

Flagship product: Citylink digital booking and engagement platform

Founding team: Clement Sebati and Goodman Mabunda

Sector/Industry: Smart city solutions / digital technology

Subsector: Bio-based polymers and renewable energy

Year founded and commenced operations: 2024

Year partnered with TuksNovation: 2024

Contact email address: infoCitylink@gmail.com 

Description

Citylink is a digital municipal booking and engagement platform designed to simplify how citizens access and interact with city services. The system enables users to check availability, book venues such as town halls or museums, make secure payments, and receive instant booking confirmations.

Beyond bookings, Citylink empowers municipalities to improve service delivery through real-time analytics, citizen feedback tools, and IoT integrations. The platform bridges digital divides by supporting both internet and non-internet users, ensuring inclusivity and efficiency in urban service management.

Growth Objectives

  • Launch the Citylink MVP in partnership with municipalities by 2026
  • Secure pilot projects in major metropolitan areas such as Tshwane and Johannesburg
  • Develop revenue streams through bookings, advertising, and municipal integration fees
  • Expand platform capabilities with AI-driven scheduling, artist bookings, and sustainability tracking
  • Scale Citylink across South Africa and later into other African smart city markets

Differentiation/Value Proposition

Citylink differentiates itself by offering an inclusive, data-driven civic engagement system that allows both online and offline citizens to access municipal services seamlessly.

The platform integrates multiple smart features, including voice-activated service requests, gamified civic engagement, predictive scheduling, and IoT-based service tracking making it a one-stop solution for municipalities to improve efficiency, citizen satisfaction, and transparency.

Business Stage/Phase

Concept/Prototype Development Phase

Investment Stage/Phase

Pre-Seed

Investment Raised

R30,000